The Culture, Sports & Tourism Bureau announced today the setting up of a co-ordination office to carry out planning and implementation work for the upcoming National Games, National Games for Persons with Disabilities and National Special Olympic Games. The National Games Coordination Office, led by three senior directorate officers, will work closely with the governments of Guangdong and the Macao Special Administration Region to co-organise the 15th National Games. The State Council announced in August 2021 that the 15th National Games are to be co-hosted in Guangdong, Hong Kong and Macau in 2025, the first time Hong Kong will have co-hosted the National Games. The three locations will also co-host the 12th National Games for Persons with Disabilities and the 9th National Special Olympic Games after the 15th National Games are held. The Hong Kong SAR Organising Committee of the 15th National Games was formed in May, with the Chief Executive a
Secretary for Innovation & Technology Alfred Sit today visited the 1823 Government Call Centre to thank those handling public questions and complaints about government services.
Managed by the Efficiency Office, the 1823 centre provides one-stop round-the-clock service to answer enquiries for 23 participating departments and receive complaints, suggestions and compliments on all government services.
Mr Sit said that public demands for 1823 services are on the increase, in particular epidemic-related enquiries. In 2020, it received some 4.74 million calls and 500,000 emails and text messages from the Tell me@1823 mobile app.
He encouraged 1823 staff to serve the public with dedication on the front line to foster communication between the Government and the people.
In fighting COVID-19, the 1823 Government Call Centre supports related hotlines including the COVID-19 hotline for the Department of Health, the CuMask+™ hotline, the Universal Community Testing Programme hotline and the Return2hk Scheme hotline.
While according priority in handling calls related to the pandemic, 1823 maintains normal services as far as possible.
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