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3 imported COVID-19 cases identified

The Centre for Health Protection today said it is investigating three additional COVID-19 cases involving women who arrived from the United Kingdom and Indonesia.   These three cases are related to the L452R mutant strain.   A total of 28 cases were reported in Hong Kong in the past 14 days, including one local case.   For information and health advice on COVID-19, visit the Government’s dedicated webpage. http://dlvr.it/S28nY4

Alfred Sit visits 1823 centre

Secretary for Innovation & Technology Alfred Sit today visited the 1823 Government Call Centre to thank those handling public questions and complaints about government services.   Managed by the Efficiency Office, the 1823 centre provides one-stop round-the-clock service to answer enquiries for 23 participating departments and receive complaints, suggestions and compliments on all government services.   Mr Sit said that public demands for 1823 services are on the increase, in particular epidemic-related enquiries. In 2020, it received some 4.74 million calls and 500,000 emails and text messages from the Tell me@1823 mobile app.   He encouraged 1823 staff to serve the public with dedication on the front line to foster communication between the Government and the people.   In fighting COVID-19, the 1823 Government Call Centre supports related hotlines including the COVID-19 hotline for the Department of Health, the CuMask+™ hotline, the Universal Community Testing Programme hotline and the Return2hk Scheme hotline.   While according priority in handling calls related to the pandemic, 1823 maintains normal services as far as possible.
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